A pleasant trip except .....

Item: Oosterdam
Rating: 4
Author: WeilinChen

Oosterdam Cruise Review to Alaska - Inside Passage

WeilinChen

Contributor Level: Purser

Cruises: 1 cruise (first)

Reviews: 0

Helpful Votes: 5

Overall rating:

4 out of 5

Verified Review

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: August 12, 2012

Ship: Oosterdam

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 12 years ago

Review summary

Overall, it's a good cruise. Everything worked out as expected. The service from cabin and dining room though, made this cruise line worth of reconsidering.

Ship experiences

Food and Dining

5 out of 5

The food was good but not excellent. The service from dining room stewards made it shine.

Entertainment

3 out of 5

the singing and dancing shows were good. But you get bored after seeing the similar type of show twice.

Service and Staff

5 out of 5

The crew work in the cabin and dining room are second to none. The front desk and cafe's crew are also great. But the crew work in the GreenSpa and gym definitely need some more attitude training.

Ship Quality

5 out of 5

the ship is very well maintained even though it has worn out a little bit. We noticed the crew constantly working on the stairs\, rails. Pretty much everywhere.

Cabin / Stateroom

5 out of 5

The room was very well maintained. The animal made by towel from our cabin stewards made every trip back to our stateroom a pleasant surprise.

Pros: the service provided by Indonisian and Filipino crew members

Cons: the dishonest way of handling delay of arriving port of Victoria. Very bad