7 days to Alaska

Item: Oosterdam
Rating: 4
Author: KateF43920165

Oosterdam Cruise Review to Alaska - Inside Passage

KateF43920165

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 4

Overall rating:

4 out of 5

Verified Review

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: May 06, 2012

Ship: Oosterdam

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 12 years ago

Review summary

Clean, beautifully maintained, fresh flowers everywhere, luxurious linens, even in ladies' room

Ship experiences

Food and Dining

5 out of 5

No complaints.

Entertainment

3 out of 5

Service and Staff

3 out of 5

Dining and stateroom stewards could not be more wonderful. The higher-ups left much to be desired. The captain was dour and inaccessible. He turned the ship around in Tracy Arm without explanation or apology. Probably a good decision, but no acknowledgment of our disappointment. We were 2 hours late arriving in Victoria and many people's plans were thwarted. Again, no explanation or apology. Authoritarian personality? Not pleasant. Probably competent. Also, another officer was very, very rude and humiliating toward us when we were allowed by another crew member to enter our corridor during a fire drill.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Pros: Service Staff

Cons: Cruise director. Strident, coercive, zero social skills, unpleasant, full of herself.