never again

Cruises: 7+ cruises

Review: 1

Helpful Votes: 2

Review summary

I had an issue with the Holland America line itself. After my now 10th cruise i would have to say Holland America would be my last choice for cruising. I would take a bus trip before i would cruise with them again. Compared to other cruising lines they are by no way considered in my books 4 star.If there are any problems, you have to run on American time to get anything resolved. I was as well as a few others i spoke to throughout the cruise were very disappointed. Ship was in no way kept as clean and as well maintained as some that i have been on. A staff member died on our cruise due to what could only be a lack of maintenance to the safety of the ship. Cruise was actually January 2011 on the Volendam

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: new zealand

Cons: the ship

Recommends Oosterdam? No.