Poor at Best

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Review summary

The ship was fine but the service was as poor as I have seen on any cruise I have been on. I took my entire family on this cruise kids, grandkids with thier spouses. My wife and I have been on numerous criuses the others was their first time. My wife and I had a suite and the others had balconey rooms all next to each other. The suite was nice and we ahd a private loung with a full time consier. We got the suite so we had 1 room large enough that we could all gather and watch the grand kids while the kids were out in the evenings, if they want too. The last night of the crews we smelled something like sewr in our suite. I told them about the smell and they came in while we were at dinner and sprayed the room with a strong cleaner of some sort and that was it couldn't sleep snuk so bad. We went to the high end resturant for breakfast and they forgot we were even there, I had to finally ask if our food was coming. Other couples came and left beore we even got our food. Service at the dinning room was marginal at best. Maybe it was because oif the 5 grandkids but they were well behaved. All cruise sips I have been on except this one I kn ew who the cruise directror was, this one it was the last day before I even knew who he was. That also goes with the limited plannned activities, very little imagination on this ship. You had to search to find out what was going on. The so called shows were poor at best. If you want to go on a real cruise go on Royal Caribbean or Princess where they take special care for all the people on board along with great shows and service as well as more options for food. A real + is they have a lot more for kids to do.

Ship experiences

Food and Dining

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: STOPS

Cons: SERVICES & ACTIVITIES

Recommends Oosterdam? No.