Problems with hanficaped travel on NCL

Norwegian Wind Cruise Review to Hawaii

Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
11 Night Hawaiian Islands (Honolulu Roundtrip)
Sail Date: March 24, 2007
Ship: Norwegian Wind
Cabin Type: Inside
Traveled As: Couple
Reviewed: 10 years ago
Ship did not adequately care for my handicapped wife. We paid extra for a handicaped room whoch was fine, but the elevators were a problem as the only held 1 wheel chair or 6 people and ther were only 3 mid ship where our room was with 1400 people on board. Do the math this was not a pleasent experience to go deck to deck. Also deck 12, 11and 10 did not have access between decks unless you went down one end of the ship and back up the other. Barbeque meals were difficult to attend as they were between decks without an elevtor.

Shuttles to shore on the two ports required my wife be loaded backwards down 12 steps with a rope around her and the wheel chair. Not an appropriare way to handle the departure/arrival back to ship.

Upon arival the elevators were blocked from 5 pm - 8 pm so we were stranded between floors after an argument with the first officer (and an hour passing) we were finally allowed to go to our state room.

The cruise was nice for the islands visited. The excursions were a bit pricey, but then we were a captive audience.

Overall I would rate the experience a 6 on a scale of 1 - 10. I would not take the trip again as it really didn't provide the opportunity to spend much time at the islands.

Thye cost is the reson to take the cruise as food, room and transportation would be 2 times the cost of the cruise.

Food and Dining

5 out of 5
Food was very good, some issues with areas not being open around the clock causing some issues at 11:30 in the morning or 12-3 am at night.


3 out of 5
OK, nothing to write home about.

Service and Staff

3 out of 5
Staff for the most part was friendly and helpful.

Ship Quality

3 out of 5
Very Clean, not well laid out for navigation between decks and dining rooms.
5 out of 5
5 out of 5
5 out of 5
3 out of 5

Pros: Overall the meals were fine and very good.

Cons: reservations were 5:30 or 8:30 so what is the difference in regular cruises

Recommends Norwegian Wind? No.

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