Bucket List trip ruined by change in itinerary

Item: Norwegian Star
Rating: 3.4
Author: DisappointedNCL

Norwegian Star Cruise Review to Other (Asia/Africa/Middle East)

DisappointedNCL

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.4 out of 5

Sail date: February 04, 2024

Ship: Norwegian Star

Cabin type: Balcony

Cabin number: 11118

Traveled as: Family (older children)

Reviewed: 7 months ago

Review summary

The change in itinerary changed the atmosphere of the cruise. What could have been an outstanding cruise is now overshadowed by the loss of the day in Antarctica. Obviously still disappointed with the way NCL handled this. Not likely to cruise NCL again.

Embarkation

2 out of 5

1.5 to 2 hours of standing in make shift terminal.

Ship experiences

Food and Dining

3 out of 5

Warm Caesar salads, hocky puck English muffins and baked potatoes that your couldn't cut.

Onboard Activities

2 out of 5

Mostly all sales for jewelry, bingo, etc. Did enjoy the talks by Christiana on Antartica. They were the saving grace of this cruise.

Entertainment

3 out of 5

The large productions were few and far between.

Service and Staff

5 out of 5

Staff other than management were great

Ship Quality

2 out of 5

Rust leaching noted in numerous places.

Cabin / Stateroom

3 out of 5

Ship tip

I am a gold member. I have always enjoyed Norwegian cruises but after this one, I do not trust the company to actually go where they say they will go. We did not receive any information on why the itinerary change went from two days in Antartica to 12 hours, 6 of which we could actually see land. This was a once in a lifetime trip that was not cheap. We had already been to Puerto Madryn, Montevideo, Ushuaia, and Punta Arenas on a previous cruise. Our goal was the two days in Antartica. We have not received anything in response to our complaint lodged and that was two weeks ago. Not likely to go on any NCL cruise in the future.

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