Worst Cruise Ever

Norwegian Star Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.7 out of 5
Norwegian Star

11 Night Greenland Iceland & Norway (Tromso To Reykjavik)

Sail date: August 04, 2023

Ship: Norwegian Star

Cabin type: Oceanview

Cabin number: 8562

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Our cruise was terrible! They overcharge for everything from internet to a soda to all excursions. The ship smelled of cigarette smoke and sewer. I wrote to management and they said they would look into it. We never had internet even though we paid for it and our tv reception was out at least 80% of the time. We had owned Norwegian Stock but sold it because we were so disgusted with the whole trip. Wish I had the $$ back!

Embarkation

1 out of 5
First time with e time cursing with Norwegian and it was so confusing.

Ship experiences

Food and Dining

1 out of 5
The main dining hall was always so crowded. The staff tried so hard to keep up but passengers were getting upset. Ice machine never worked and that ar a was a cluster. We enjoyed the Versailles and the steak was good. Servers were great.

Onboard Activities

1 out of 5
What activities. Nothing was announced so we never knew about any.

Entertainment

4 out of 5
The shows were ok but not great.

Children's Programs

We have no children

Service and Staff

5 out of 5
Our room steward was fantastic!! RaJon went above and beyond. The best! Wait staff was attentive and helpful.

Ship Quality

1 out of 5
Buffet area was crowded. Always! The staff kept areas clean but the ship smelled of cigarette smoke and sewer.

Cabin / Stateroom

5 out of 5
RaJon kept our room clean and tidy. But our friend on another deck said there were spiders and their neighbor had bed bugs.

Ship tip

Do not sail Norwegian! They overcharge for everything from liquor to the adventures. Food was questionable and managers did not seem to care.

Ports of call

Tromso, Norway

2 out of 5
We stayed in Tromso after the cruise and was so happy we did. Excursions were so expensive.

Djupivogur, Iceland

1 out of 5
Why did we stop here.

Seydisfjordur, Iceland

2 out of 5
I don’t understand why we stopped.

Akureyri, Iceland

4 out of 5
The excursion to the fall was incredible but so expensive.

Isafjordur, Iceland

2 out of 5
Nothing there.

Reykjavik, Iceland

2 out of 5
Thank God we did Reykjavik before the cruise started!!

Disembarkation

1 out of 5
They basically booted us off with no info. Very rude!
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