- Worst Customer Service
Norwegian Star Cruise Review to Transatlantic
14 Night Transatlantic Westbound (Rome To Miami)
Sail date: November 05, 2018
Ship: Norwegian Star
Cabin type: Balcony
Traveled as: Singles/Friends
Reviewed: 6 years ago
Review summary
Transatlantic Cruises are not for everyone. They are cheaper in price relative to similar length cruises or other cruise that offer more ports of call and accordingly attract older. and on this cruise, many trashy people. Due to weather, our port of call in Barcelona was extended to almost three days and our port of call in Funchal was cancelled, which was a win-win. The ship was nice, staff was great, entertainment was recycled from other Norwegian Cruises, and activities (bingo, trivia pursuit, towel folding demonstrations) wete not to my taste, so being at sea for so many days got boring. I booked through . Customer service / follow-up by my representative was terrible.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Avoid the buffet by having breakfast in the main dining room. Have dinner in Aqua.