Good value for money,

Norwegian Star Cruise Review to Transatlantic

Experience: 7+ cruises
Review: 1
Helpful Votes: 11

Overall Rating:

4 out of 5
Verified Review
13 Night Transatlantic Westbound (London To Tampa)
Sail Date: October 06, 2015
Ship: Norwegian Star
Cabin Type: Oceanview
Cabin Number: 4526
Traveled As: Couple
Reviewed: 2 years ago

Having taken this cruise, recently we have to say it was a pleasant experience for us both, good points very good value for money, food, drinks, shows, all excellent, Bad points, ship was returning to Florida and was doing a lot of maintenance on its way to Florida the pool was out of use for over six days, and then the ship had an engine problem and was unable to proceed to Miami and had to go to Tampa with the loss of a day on board, and extra expense to stay in Tampa, they have offered us 15% off our next cruise that we find totally ridicules for the in convince caused and would have expected a lot better for NCL, The staff over all were very good, especially the cabin crew, and  restaurant/bar, but when on vacation we need to see more staff smiling and this was not the case, some were very good and some not so good this people need to take a customer care course and then maybe we will see them smile it makes a lot of difference,  will we go again yes,       

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Excellent, very happy with the service,
1 out of 5
5 out of 5
Was this review helpful? 11

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