VERY dissapointing...disgraceful
Norwegian Spirit Cruise Review to Bermuda
Sail date: August 01, 2009
Ship: Norwegian Spirit
Cabin type: Inside
Traveled as: Family (young children)
Reviewed: 14 years ago
Review summary
the food was horrible, even in the restaurants that required an additional surchage (ranging anywhere between $15-$25 per person). the ONLY decent food on the entire cruise besides fresh fruit and boxed-cereal was served at Cagney's Steakhouse (whre the cover charge was $25 per person). if you think that you have paid your cruise fee, and the rest of your trip (at least, ON the ship) is "all-inclusive", boy are you ever in for a surprise! this cruise-line nickel and dime's you to death - even as far as having the outright gall to charge $4.50 per glass for fresh-squeezed orange juice in lieu of the watered-down frozen orange juice that they normally serve; or charging for soda - even at the rate of $2.00 (and sometimes more, depending upon location on the ship) for children. entertainment on this ship concists of them pushing alcoholic beverages at you from every angle (at bar prices, no less) and getting you to spend exhorbitant funds on gambling. the whole cruise was based upon these two items. the staff is trained to constantly try to sell you alcholic beverages to the point where it gets uncomfortable to even try to have a meal - yet, most of the balance of service at meal-time (as well as other times) is either in-attentive, or surly attitudes, such as having your food virtually thrown at you! while some of the staff onboard tjhis ship were certainly nice, the predominat characteristic was that they appearedto be annoyed should you ask anything of them. the overall cleanliness of this ship was poor - even after they had allegedly re-furbished this ship (as they tout). repairs were being done to this ship constantly as we were sailing. the pool was ridiculously under-sized for the amount of passengers on this ship, lounge chairs were more valuable than currency (unless your objective was to reserve them circa 5 AM by throwing your towel on it). the pool was corroded, and was missing tiles in all four corners - and one of my children actually got scraped in this area. this was supposed to be a "family atmosphere", yet the was a large contingent of "young adults" that got drunk and ram roughshod throughtout the pool vicinity (as well as others) including smoking and eating while in the hot tubs on a daily basis. there was absolutely no curtailment of their behavior whatsoever from any staff member. all in all, bermuda itself was a wonderful place to visit, and we highly recommend it....just not on this particular cruise line.Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Pros: bermuda!
Cons: too much to single out just one aspect
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