Will not cruise with Norwegian again
Norwegian Spirit Cruise Review to Caribbean - Western
Review SummaryThe main reason I will never cruise NCL on any of their ships agin, is that I selected the particular cruise that I did, based on two of the 4 ports of call (Roatan and Santo Tomas de Castillo). After boarding and getting settled, they indicated there had been a problem with one engine the night before. Then, well on our way into the Gulf of Mexico, we are informed they would be dropping Santo Tomas altogether to make up time. Now I understand things can happen out of their control, but they knew before we left port and didn't offer any alternatives except stay on board. Then, to make up for the lost port of call, we were offered $50/person (max $100/cabin) off of any "onboard" charges we racked up. Our total credit came to $400 for 9 people who spent over $11000 in just for airfare and the cabin (doesn't include any excursions or onboard charges). That I find unacceptable!!! After writing a letter to them to explain how important the stop at Santo Tomas was to these 9 people, NCL was not interested in offering even so mush as a discount coupon! I"M DONE WITH THEM!!!
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Free Style Dining
Cons: They dropped one port of call - inadequate compensation right AFTER boarding