cryingreenis Cruise Review on Norwegian Sky on Mar 31, 2019

Norwegian Sky Cruise Review

cryingreenis

Contributor Level: Second Mate

Reviews: 5

Helpful Votes: 135

Overall rating:

1 out of 5

5 Night Havana (Overnight)/Key West/Great Stirrup Cay (Miami Roundtrip)

Sail date: March 31, 2019

Ship: Norwegian Sky

Reviewed: 5 years ago

Review summary

Let me start by saying we had a great time no matter what because we always make the best of everything. The trip was still amazing and loved all of our stops BUT overall very dissatisfied with NCL First the room was super tiny (we knew that it was a small ship so we were expecting that) but they did not make good use of the space they had. The Closet was mostly hanging space only and honestly could have been designed way better as well as utilizing the space in the vanity sitting area. The Steak house dinner that we pay extra for was Ala cart (most ships it is a flat extra fee per person) All other ships have Lobster in the steakhouse and I had my heart set on lobster.. they did not have have it at all. I did end up with Prime Rib and it was good however the Truffle Mashed Potatoes tasted like pure garlic couldn't even eat them. And Lobster Bisque that was full of rosemary and not very good at all. Not worth the 90.00 Dinner bill for the 2 of us. Honestly Texas Roadhouse is better. On a luxury cruise I would have expected far better service and overall food quality. Also the other dinners and breakfasts in the main dining room (that is included) were lacking we spent an average of 2 hours to eat each meal. NOT OK when I spoke with the Maitre D he apologized and that evening we had some very sad looking strawberries sent to the room. The food all over the ship was honestly lacking had little to no flavor, or was just plain gross. I would rather have had applebee's at home. The We did get assigned a special server after that anytime we were in the main dining room however you should NOT have to have a special server to get good service. We were the 2nd ones in dinner one night and watched everyone show up after us get orders and food and we were still just sitting. Getting off the Ship in key west was another ordeal all together US customs requires everyone on the ship to go through another security check again even if you are not getting off. OK no biggie HOWEVER NCL did an absolutely terrible job of organizing it. We were sent back and forth all over the ship in what can only be described as pure chaos. They had 1 lady trying to cover the entire ship. NONE of the other employees of NCL had any idea what was going on or where to send people. There were literally lines circling around going to no place. NO organization or anyone to try to fix or direct anyone. over 2000 people huddled up all confused was a nightmare. The US customs was late getting on the ship BUT NCL should and could have managed the situation way better. We ended up getting off the ship and practically running to get to the other side of the bay to go on the excursion that we had booked through NCL. Getting off the ship in Cuba was easy But getting back off in a US port a complete nightmare. The "Show" on the ship left much to be desired. That is one of Curtis Favorite parts is watching the shows. we were only able to catch one (due to how long dinners took) and it was just OK. The Ship was recently remodeled (as in the end of FEB) so we were one of the first ones to see the redo and honestly the stage was crap. We were able to catch the Comedian one night and he was just OK not up to the level of entertainment that we have come to expect on a cruise. Even In Cuba when a RC ship was also in port they had nice branded signs out directing the people where to go .. NCL had pieces of paper handwritten stuck with tape to the windows. Curtis and I went to the art show on board and it drug out forever because the guy did not have enough help setting out the art and changing it as needed. The guy also did not know how to handle the pain in the ass ladies who kept making him stop in the middle to talk to them personally. It felt to me like the NCL was just a Great Value Brand Cruise. Had it been our first cruise I probably would have liked it better but knowing how it SHOULD be and seeing how lacking it was left a very bad taste in my mouth. That said We did have a Fantastic Bartender that became our go to guy. The drinks were Great and NONE were watered down as some people will say. It very well could be that the issues we had are just because it is such a small ship, if that is so then NCL has done a piss poor job of training its staff and it needs an overhaul as well. We will stick to Carnival. If you made it this far Congrats this is the end lol

6 Comments

Cruisers4Lyfe 6 months ago

Thanks for sharing

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nmb926 5 years ago

I am sailing in July15 , I only selected for Cuba port but obviously that changed. I hope this cruise ship ends up being better than the lack of customer service I have received from my NCL booking agent. Regardless I am looking forward to it....

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Pinkie60 5 years ago

What size cabin did you book. If you are a Carnival cruiser you should know that Carnival always has bigger cabins. I say you get what you pay for so...

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Beckyjew 5 years ago

We set sail in June in the sky. I sure hope it’s better.

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lambertnattie 5 years ago

The Sky is more of a drinking cruise ship based around the open bar theme...is you are looking for more luxury try another Norwegian ship ,they have better options for entertainment and food.

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EdnDwana 5 years ago

WOW! We sail in June. After this review I'm not sure this will be a great experience. Do you have any suggestions for us? What not to do? Are what we can do to get ahead of all of this mess. Thanks

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