Bad experience with agent and managment

Norwegian Sky Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

1 out of 5
Verified Review
Norwegian Sky

Sail date: January 12, 2015

Ship: Norwegian Sky

Cabin type: Inside

Cabin number: 9318

Traveled as: Singles/Friends

Reviewed: 9 years ago

Review summary

I was in Miami ready to get on the ship, got a call from my mom, my daughter was very sick, I had to leave a drive back home, I called to see if I could get a credit, managment was very rude said no I had to pay an extra $100. For what I don,t know, Ashley the agent, quited me 3 different prices and Aldo SSID I would get an $50 on board credit, which was not true, lie's all way, I travel about 4/5 times a yr. And I am extremely disappointed with your company. , any questions you could pull the cll and see what I am talking about.  Very bad service.  I also called Ashley back she was going to

*** Edited 1/20/15 by Community Manager to remove reviewer's personal information ***

Ship experiences

Food and Dining

Past average

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

Average in the past, been OB Norwegian 3 times.

Ship Quality

Na

Cabin / Stateroom

Didn't go on the cruise because daughter was sick.

Ship tip

I have has several bad experience with N. Cruises. I travel about 4/5 times a yr. With the the lines, yours was the worst.

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