Bad experience with agent and managment

Norwegian Sky Cruise Review to Caribbean - Bahamas

Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1 out of 5
Verified Review

Sail Date: January 12, 2015
Ship: Norwegian Sky
Cabin Type: Inside
Cabin Number: 9318
Traveled As: Singles/Friends
Reviewed: 3 years ago

I was in Miami ready to get on the ship, got a call from my mom, my daughter was very sick, I had to leave a drive back home, I called to see if I could get a credit, managment was very rude said no I had to pay an extra $100. For what I don,t know, Ashley the agent, quited me 3 different prices and Aldo SSID I would get an $50 on board credit, which was not true, lie's all way, I travel about 4/5 times a yr. And I am extremely disappointed with your company. , any questions you could pull the cll and see what I am talking about.  Very bad service.  I also called Ashley back she was going to

*** Edited 1/20/15 by Community Manager to remove reviewer's personal information ***

Food and Dining

Past average

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

Average in the past, been OB Norwegian 3 times.

Ship Quality


Cabin / Stateroom

Didn't go on the cruise because daughter was sick.

Ship Tip

I have has several bad experience with N. Cruises. I travel about 4/5 times a yr. With the the lines, yours was the worst.

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