Norwegian Sky Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
4

1 out of 5

Bad experience with agent and managment

Sail Date: January 12, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Inside

I was in Miami ready to get on the ship, got a call from my mom, my daughter was very sick, I had to leave a drive back home, I called to see if I could get a credit, managment was very rude said no I had to pay an extra $100. For what I don,t know, Ashley the agent, quited me 3 different prices and Aldo SSID I would get an $50 on board credit, which was not true, lie's all way, I travel about 4/5 times a yr. And I am extremely disappointed with your company. , any questions you could pull the cll and see what I am talking about.  Very bad service.  I also called Ashley back she was going to

*** Edited 1/20/15 by Community Manager to remove reviewer's personal information ***

Ship Quality Na
Food and Dining Past average
Service and Staff Average in the past, been OB Norwegian 3 times.
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Bahamas, Rome, France, Greece rtc. In the past
Cabin / Stateroom Didn't go on the cruise because daughter was sick.

Tip

I have has several bad experience with N. Cruises. I travel about 4/5 times a yr. With the the lines, yours was the worst.



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