Check Your Sheets!!!
Norwegian Sky Cruise Review to Caribbean - Eastern
Ship: Norwegian Sky
Cabin Type: Inside
Traveled As: Couple
Reviewed: 7 years ago
I was not impressed by the ship at all. Seem quite dated. The positive was that the ship did not seem crowded at all. Plenty of available chairs on the deck for taking in the sun. The food was pretty good. Unfortunately, unless you're a huge fan of unsweetened ice tea, that is all you'll be getting in this "all inclusive" trip. Prepare yourself for spending money on drinks. That was the least of our concern. The first day staying in our room we noticed dried blood stains on one of the pillow cases and scattered throughout the sheet under the comforter. We didn't complain about the sheet on the first night and simply left the sheet on the floor expecting the housekeeping to inspect the sheet before making up the bed in the morning. That didn't happen. Came back to the room after having breakfast, same nasty sheet and pillow case covered the perfectly made up bed. That was nasty. I asked the housekeeper for the room, how often did they change the sheets, he said twice a week. Ok. I explained to him the situation...he seemed not really to care. He promised to change the sheet the next morning. Mind you, this conversation was happening on the second morning of the cruise. He expected us to sleep with sheets that had blood stains. So again, we placed the sheet on the floor and slept with just the comforter. But this time, we marked one of the tags on one of the towels, and placed that on the floor in the bathroom to see if they changed towels as well or not. Sure enough, after coming back to the room after having breakfast the next morning, the same sheet and pillow case made up the bed again, and the towel we marked was neatly hanging back up on the towel bar. How nasty can the housekeeping staff there be? Of course we quickly picked up the phone to speak with the receptionist about the matter...he didn't care. He said he would have housekeeping come up to change the sheets and towels. I asked him how ofter were the housekeeping suppose to change sheets and towels, he said twice a day for the sheets, and if you want towels replaced, simply leave them on the floor. What a joke. Well after waiting about 15 minutes we had what we believe was a manager, not a housekeeping staff because of the uniform he was wearing, arrive to the room. Immediately he asked us with an attitude if we had a problem. I explained the problem, showed him the sheets, and his eyes opened so wide you would think he saw a snake. To be honest, we regret not taking photos of the stains to post them online for all to see. The stains were nasty. He mentioned that housekeeping only changes sheets if stains are noticeable. There were many blood drops on the sheet and hard to miss. They simply didn't care. Check your sheets!!!! And complain to management if you want results. The receptionists also seem not to care.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Food was ok, ship did not seem crowded
Cons: Housekeeping Staff did not care about changing linens and towels