Bad experience on recent Norwegian prima

Item: Norwegian Prima
Rating: 2.2
Author: Christmas2023

Norwegian Prima Cruise Review

Christmas2023

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 3

Helpful Votes: 13

Overall rating:

2.2 out of 5

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Galveston Roundtrip)

Sail date: December 22, 2023

Ship: Norwegian Prima

Cabin type: Balcony

Cabin number: 10188

Traveled as: Family (young children)

Reviewed: 11 months ago

Review summary

The ship was not good ,very unorganized,. the ports on Cozumel,Belize,Rotan bay island were all good

Embarkation

1 out of 5

31/2 hour wait to embark and we were pre registered

Ship experiences

Food and Dining

1 out of 5

Ask for sprite brought nasty tasting watered down I assume a soda ,I complained and then they actually brought out 2 sprite cans

Onboard Activities

4 out of 5

The galaxy ,yes we did enjoy this one

Entertainment

2 out of 5

Never got a chance to go ,everything was overcrowded

Children's Programs

1 out of 5

So crowed my grandchild didn’t want to go with a bunch of kids that were speaking every thing but English

Service and Staff

1 out of 5

Confused didn’t do a good job ,except for room steward

Ship Quality

1 out of 5

Ship was so confusing,the elevators were in several places and very hard to get one ,ship was overloaded

Cabin / Stateroom

2 out of 5

Was too crowded for 4 people

Ship tip

Never again will I go on this ship ,way to expensive and unorganized

Thumbs up

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Really enjoyed our visit to nature park

Thumbs Up 0

Harvest Caye, Belize

5 out of 5

Beautiful and well maintained

Thumbs Up 0

Disembarkation

1 out of 5

Very slow and confusing

11 Comments

Christmas2023 11 months ago

To Jerrica

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Christmas2023 11 months ago

It wasn’t just the sprite ,it was the food and the crowded restaurants which were way overcrowded,times to eat were closed when most popular times to eat , also it’s pretty sad when you have a 9 year old and the only place you can get into it unless you have purchased specialty dining is a bar and grill or the buffet line which was way overcrowded and no place to seat . And we also we waited in line for many hours to get on ship when I pre regisred. I have been on cruise ships before this was very difficult and disappointing cruise and I have a right to express my views . That’s what this is for

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bubbles60 11 months ago

Sorry you did have fun. We enjoyed our cruise on the Prima this summer!

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PattiKakes 11 months ago

This is all very surprising to hear. Prima is my favorite ship. I found the food, space, crew, and accommodations to be fantastic. Sorry to hear it was not for you.

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Gwbigdog 11 months ago

Oops sorry 😞 thanks

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javawoody 11 months ago

Appreciate the review

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Niavlys 11 months ago

Cruising is not made for everone...

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Jerrec 11 months ago

Food was one star because the soda tasted bad, even though they made it right and brought you cans? Complaining because people weren’t speaking English? Cruising may not be for you.

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DessertSteaks 11 months ago

Thanks for sharing

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cruising2004 11 months ago

Sorry you were disappointed with your cruise. Was there are reason why embarkation was delayed?

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Christmas2023 11 months ago

Please share

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