Norwegian Pearl Cruise Review to U.S. - Pacific, Northwest

Deck Hand


Helpful Votes

2 out of 5

No what we had hoped for

Sail Date: May 01, 2008

Reviewed: 8 years ago

The service was the worst we have ever experienced on a cruise - by far! At 6:30 am in the morning on day 2, we were not able to get breakfast at the "24 hour" restaurant (or anywhere on the ship) and were treated rudely by the waiters (except in Mamba's), our cabin attendants and other staff members. Very dissappoitning!

Pros: Comfortable beds, nice showers, great spa!

Cons: The service, the service, the service - it was awful

Recommends Norwegian Pearl? No.

Food and Dining
Worst food on any cruise we've been on - and worst service in restaurants (except Mamba's) - food and service at Mamba's was the only 'bright spot' in this category
Service and Staff
Worst service ever on a cruise.
Ship Quality
Everything was great except cleanliness of public areas. Many empty cups, dirty dishes and such sat around for a long time.
Cabin / Stateroom
The shower was great! Bed's comfortable
Great shows!

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