No what we had hoped for

Norwegian Pearl Cruise Review to U.S. - Pacific, Northwest

Review: 1
Helpful Vote: 1

Overall rating:

2 out of 5
Norwegian Pearl

Sail date: May 01, 2008

Ship: Norwegian Pearl

Reviewed: 16 years ago

Review summary

The service was the worst we have ever experienced on a cruise - by far! At 6:30 am in the morning on day 2, we were not able to get breakfast at the "24 hour" restaurant (or anywhere on the ship) and were treated rudely by the waiters (except in Mamba's), our cabin attendants and other staff members. Very dissappoitning!

Ship experiences

Food and Dining

1 out of 5
Worst food on any cruise we've been on - and worst service in restaurants (except Mamba's) - food and service at Mamba's was the only 'bright spot' in this category

Entertainment

5 out of 5
Great shows!

Service and Staff

1 out of 5
Worst service ever on a cruise.

Ship Quality

3 out of 5
Everything was great except cleanliness of public areas. Many empty cups, dirty dishes and such sat around for a long time.

Cabin / Stateroom

3 out of 5
The shower was great! Bed's comfortable

Pros: Comfortable beds, nice showers, great spa!

Cons: The service, the service, the service - it was awful

Recommends Norwegian Pearl? No.

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