Cruise ports were fun but problems on boat!
Norwegian Jewel Cruise Review to Panama Canal, Central America
Panama Canal
Sail date: January 20, 2017
Ship: Norwegian Jewel
Cabin type: Suite
Cabin number: 9502
Traveled as: Couple
Reviewed: 7 years ago
Review summary
We stayed in a Penthouse suite and it smelled of smoke all the time. The crew said it was because the our air vent was by the smoking lounge and if the smokers got too close to the vent, it sent smoke down to our room!!! The smoke smell would wake me in the morning hours it was so strong!!! I have written Norwegian twice and called them and they still have not replied and it has been over 15 days! I don't understand how as customers we have to pay on time but they do not have to reply to our problems in a timely manner!!!!
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