NCL rejected me to board vessel and took my 26,000 Euros!

Disgusting what they did to me and my family. I followed all rules to get Canadian visa and due to their embassy delay i couldn't get visa on time. The cruise i was supposed to board was leaving from Seattle going to Alaska and on way back they would stop in Victoria. I have USA visa already i applied and got in a week. Canadian embassy does not reply to any questions, neither does any of their other locations in usa. i called NCL several times to ask them about the rules and they had no clue, i was even advised that since i had American visa i could just stay on board and it would be ok. on the day of departure i arrived and they rejected my whole family as i had children and they could not go alone. i asked them to rebook my cruise and they rejected and said they would only refund 3,000 euros. i request that at least rebook me during lowest season or on another route and i would be willing to pay additional but they refused and through pennies back at me. BEWARE of NCL!!! They hustle you and are in every opportunity to take all your money. They just want to wash their hands and say it is my problem when i followed all rules and process for visa. This is their reply, "We are sorry for the denied boarding but each guest is responsible to verify the visa procdures and Norwegian Cruise Line is not taking responsiblitiy if guests did not inform themselfes about the visa regulations for all countries where the ship will stop and apply and receive on time their visa." What BS? I called NCL and asked them and they were clueless and kept suggesting to show up and see what happens and i asked embassy but they never pick up the line. Per usa visa i'm allowed to board since we were going to Alaska, all major stops were in Alaska. Worst part i'm returning client , i stayed in same in VIP room one year before and this is how i'm treated. then at the end they say... we hope you will join us again. hahahaha Really furious at their behavior.