Nice Ship, sleazy accounting

Norwegian Jewel Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

4.0 out of 5
Verified Review
12 Night Mexican Riviera And Pacific Coastal (Los Angeles Roundtrip)
Sail Date: April 24, 2016
Ship: Norwegian Jewel
Cabin Type: Balcony
Cabin Number: 9648
Traveled As: Couple
Reviewed: 1 year ago

Good cruise with lots of extras. Handicapped room was very comfortable and in general ship was quite accessible. Ship did not blast you with loud music, public areas had comfortable music levels. Good food, good service BUT they managed to steal our $100 bonus. Our room charges showed the $100 ship credit, but on the last day they took it off again! I assumed that it was being deducted from the daily gratuity payments like Princess cruise lines does, so I was shocked when they took it off. When I tried to use it on the dis embarkment day by taking  the liquor from our Minibar, they advised since the account was already closed on the last day they would charge me extra for it!

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Comfortable, but phone could not be reached from bed, I was reluctant to leave my handicapped wife alone because of the phone access problem
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