Norwegian Jewel Cruise Review to Mexico

Contributor Level: Purser

7+ cruises


Helpful Vote

3 out of 5

Not for kids under 3

Sail Date: April 17, 2016

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Suite

The staff was friendly and responsive, embarkation/disembarkation was a breeze, and the onboard entertainment was fun as usual. 


The food, however, was just OK. Not as good as I became accustomed too on other NCL cruises. Also, wait times seemed significantly longer in the main dining room, even during non-peak hours.


My biggest complaint is with regard to onboard amenities for small children. Children under 3 cannot be dropped off at the Splash Academy, and the under-3 "Guppies" play room was essentially a windowless storage closet which could not comfortably fit more than two families. The children's "pool" is so small, it likewise could only accommodate a few families at a time. By the last two days at sea, my 2 1/2 year old had terrible cabin fever.


that said, if your children are over 3 years old, my almost-5 year old daughter had a blast the few times we dropped her off at the Splash Academy.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs My daughter loved Splash Academy, but why does it close during dinner? Would have been nice to drop off the kids for a quiet dinner with the wife once or twice.
Service and Staff
Food and Dining

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