Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Second Mate

7+ cruises


Helpful Votes

3 out of 5


Sail Date: August 23, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

I believe this cruise would have been much more enjoyable if the weather would've cooperated.

We were unlucky to experience rainy, cloudy & foggy days while touring our first time in Alaska.  The cruise itself was pretty good and we had a great time, which we always make fun out of every one we take.  Our highlight was in Juneau where we did get to see whales, however, no breaching and beautiful Mendenhall Glacier.  Again, if the weather had been better we could have seen more of Alaska's beauty.  The tours we took in Ketchikan and Skagway were so, so since, again, the weather was bad and unable to see more critters other than a few eagles off into the distance.

Ship Quality
It was an old, smaller ship but our cabin was great.
Food and Dining
We've had better on other lines. Dissapointed that the buffet was closed during off times since we came back from a tour late, hungry and too early for dinner. Also, Tepenaki restaurant was good but lacked entertainment and not enough vegetables served.
Cabin / Stateroom
The shower temperature was tricky but the bed was comfortable so we slept well. Good storage.
Service and Staff
Mickey, our cabin steward was always right there for any of our needs and had our cabin always spiffy. However, we tried to abide by the NCL towel request and hung our towels up, but Mickey always gave us clean ones.
Theater productions okay, but really liked the singer/guitarist, Randon who performed in the lounges. He was really good!
Children's Programs Didn't use, but noticed a lot of kids on this cruise.
Onboard Activities
Liked the wine & martini tastings, and for the first time, joined in with the art auction. My husband won the free champagne and artwork for guessing the closest price to the Picaso.
Destinations and Excursions
Juneau's was the best and booked this through the cruiseline, however, thought overpriced. The other two in Ketchikan and Skagway were so, so and booked through Shore Excursions. Somehow, the tour in Ketchikan booked with Shore Excursions there was no one from them to meet us! We ended taking the same tour with another company at no charge, thankfully. First problem we ever had with Shore Excursions.


If you're an avid cruiser, don't expect the Norweigan Jewell to match their amenities. Nice to not have to dress up this time, but this ship was just average. However, when we took the NCL Pride of America in Hawai a few years back, it was great.

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