PUT ON HOLD FOR 20 MINUTES WHEN CALLING CUSTOMER SERVIICE

Norwegian Jewel Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

1.0 out of 5
Verified Review
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: August 09, 2014
Ship: Norwegian Jewel
Cabin Type: Balcony
Cabin Number: 8020
Traveled As: Singles/Friends
Reviewed: 2 years ago

WHEN I BOOKED WITH YOU YOU PROMISED A $ 100.OO ON-BOARD SPENDING VOUCHER. NEVER GOT HAD TO CALL AND ARGUE WITH SEVERAL DIFFERENT PEOPLE ABOUT THIS MATTER. VERY RUDE PEOPLE I TALKED TO. 3 DAYS BEFORE MY CRUISE WAS OVER AND CALLING EVERYDAY, THEY SAID THEY WOULD CREDIT ME $ 100.OO ON MY CREDIT CARD. BUT IT MIGHT TAKE 6-8 WEEKS. S A D !  ALSO, WHEN WE GOT TO CANADA MY HUSBAND AND 15 OTHER PEOPLE GOT DETAINED BY CANADA POLICE BECAUSE THEY ALL HAD A DUI IN (USA) THEY WERE ALL DETAINED FOR SEVERAL HOURS THEN THEY WERE NOT ALLOWED IN CANADA. SO WE WERE DOCKED AT VICTORIA BUT COULD NOT GO OFF BOAT. SOMEONE SHOULD HAVE TOLD US ABOUT THIS STUPID LAW THEY HAVE. ALSO WOULD LIKE TO REIMBURSED FOR THAT DAY. MY HUSBAND AND I COULD NOT GO WITH OUR FRIENDS TO THE SEE THE BUTCHART GARDENS. VERY VERY VERY DISSAPPOINTED  !

HAVE CALLED SEVERAL TIMES ABOUT THIS INCIDENT ALSO, PUT ON HOLD FOREVER!!

JANET BECK

Food and Dining

3 out of 5
THE TZAR RESTAURANT WAS GREAT THE BUFFET WAS NOT QUALITY OF FOOD - POOR

Onboard Activities

1 out of 5
NOT MUCH TO DO IF YOU DON'T GAMBLE OR PLAY BINGO.

Entertainment

3 out of 5
IT WAS MOSTLY FOR CHILDREN. THE ENTERTAINMENT WAS NOT GREAT FOR ADULTS

Service and Staff

FRANCIA THE BARTENDER OUTSIDE DECK AND OUR STATE ROOM CLEANING GUY

Ship Quality

3 out of 5
NO SALMON OR LOBSTER WHICH WE WERE TOLD WOULD BE AVAILABLE

Cabin / Stateroom

5 out of 5
GOT A BALCONY IT WAS GREAT!

Ship Tip

MAKE SURE YUO ASK EVERY QUESTION YOU CAN THINK OF OR YOU WILL BE VERY DISSAPOINTED

Was this review helpful? 2

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top