The cruise for me and my family was truly a needed break where we could relax and not be concerned about things!
Embarkation
5 out of 5
Embarkation for me and my family (3 adults and 4 children) went very smoothly!
Ship experiences
Food and Dining
5 out of 5
We ate in the Heaven restaurant for breakfast, dinner, and snacks!
The Heaven will EXCEED your expectations. My son enjoyed eating the crab cakes.
We had lunch a few times in the Garden Cafe (buffet line) due to the variety of items served each day. My kids really enjoyed eating there and getting the soft serve ice cream
The least favorite restaurant for us was Lobos (Mexican Restaurant). We are NOT novice as it pertains to eating Mexican food. I noticed that the wait staff was interested in putting butts in the seat instead of food to the table. Once the food arrived, it was VERY SALTY and not flavorful. The taste was NOT the Mexican flavor we expected.
Got an opportunity to see the musical (Choir Men). We really enjoyed the sets w/songs, jokes, dance, and audience involvement/participation.
Children's Programs
3 out of 5
I'm raiting this section low because there weren't any activities for children with disabilities
Service and Staff
5 out of 5
Service with a smile. It was better than the service you would receive at Chick-fil-A! Always asking was there ANYTHING me and my family needed, and this type of service happened outside of the Heaven area!
Ship Quality
5 out of 5
The overall cleanliness of the ship was great! Bathroom cleanliness was superb!
Cabin / Stateroom
3 out of 5
I gave my Heaven cabin 3 stars because our cabin was NOT located inside the Heaven area. We were on the 11th floor, and the Heaven area was on the 17th floor.
The Heaven service was wonderful, and our Butler was truly amazing!
Our next cruise, I will ensure to get a cabin inside the Heaven area!
Ship tip
My suggestion is to pack Lite. I call it a rookie mistake to have 3 to 4 large suit cases for a 7 day voyage.....Rookie!
Hey Javawoody, Chick-fil-A is just an example of the level of customer service in comparison to the level of customer service that the others offer. Just a simple example.
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