Must do Alaska

Norwegian Encore Cruise Review

Cruises: 7+ cruises
Reviews: 16
Helpful Votes: 114

Overall rating:

4.8 out of 5
Norwegian Encore

7 Night Alaska: Glacier Bay Skagway & Juneau (Seattle Roundtrip)

Sail date: October 22, 2023

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 12148

Traveled as: Couple

Reviewed: 7 months ago

Review summary

The cruise was great, wish we could spend more time in Victoria,didn’t get off the ship.

Embarkation

5 out of 5
Very easy, on the ship before 11:00 am

Ship experiences

Food and Dining

5 out of 5
Food was excellent in all venues.

Cagney's Steakhouse

4 out of 5

The food was great, the wait staff seemed overwhelmed, we had 5:30 reservations, got seated, and it took about 10 minutes to get water, said they would be back to take our order soon, then about 10 minutes later got bread, and was told they would come to take the order soon, okay so a little while later they came, it took about 45 minutes for our starters, then they asked if we wanted drinks, dinner arrived about 10 minutes after starters finished, then came dessert, we final left sometime after 7:00. The staff seemed very busy running around, we never had this before at Cagneys.

The Local

3 out of 5

The food was good, some of the wait staff only fair at best, would order one meal and say a couple times, ended up with an English breakfast, wanted a American breakfast, so the English breakfast had beans and mushrooms told the waitress and she said this is what you ordered and walked away. I hate mushrooms and beans I only tolerate.

Los Lobos

5 out of 5

Great food, enjoyed

Onboard Activities

4 out of 5
It’s hard to rate something we didn’t do

Entertainment

5 out of 5
We always enjoy the Beatles invasion shows

Service and Staff

4 out of 5
Our room steward Sally was great didn’t see her much, but all was kept clean and neat, I could not fault the wait staff at Cagneys they just seemed overwhelmed, the wait staff at the local need to learn to listen half the time they got the order wrong, and if you said something they just would walk away. The Manhattan had a great staff, and so did los lobos

Ship Quality

5 out of 5
Beautiful ship, easy design.

Cabin / Stateroom

5 out of 5
Love the cabin, nice size great location.

Ship tip

Just enjoy

Ports of call

Cruise Inside Passage, Alaska

5 out of 5
Just enjoy the scenery, it’s a sea day

Cruise Glacier Bay

5 out of 5
It was beautiful, ship got very close, weather was so clear, it would be considered cold, but loved it so be sure to dress warmly

Skagway, Alaska

5 out of 5
Just walked around, no excursions, been here before

Juneau, Alaska

5 out of 5
Very easy to walk city,this was our 14th Alaska cruise, but if you get the chance go to Mendenhall glacier

Disembarkation

4 out of 5
Somewhat confusing, about where to go, but once started only took about 10 minutes, we did the walk off.
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