Thanksgiving disaster

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 10

Review summary

We left New York one hour late and then sat in the lower bay for another hour and one half. The next day we were told we had a problem with the propulsion system and were going to Virginia instead of Florida and the Bahamas. After sitting in Virginia for three nights, we went back to New York in a horrendous storm. Luckily, after a petition was isssued to the captain, we were able to get a full refund and 25 percent off a future cruise. Now for the good stuff. The people were great. The ship was beautiful and clean. Our steward was friendly and accommodating. The staff tried their best to keep the kids occupied as much as possible. We will definately cruise with Norweigen again but we will have to watch the Dawn before we book this ship again.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: The ship was beautiful and very clean. The staff was wonderful, considering the circumstances

Cons: We should have never left New York until the azipod (propulsion system)was fixed.

Recommends Norwegian Dawn? Yes!