Impressive ship, housekeeping issues

Norwegian Breakaway Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

4.0 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: April 10, 2016
Cabin Type: Oceanview
Cabin Number: 5716
Traveled As: Couple
Reviewed: 1 year ago

NCL has become my favorite cruise line due to its casual atmosphere, high quality entertainment and freestyle dining arrangement.  The Breakaway is a large ship but never seemed overcrowded although it was a spring break week and pretty full.  Interior hall cabins seem claustrophobic.  Glad I had an ocean view.  Housekeeping surprisingly poorer than expected for such a new and classy ship.  Room not fully cleaned and was smelly when I first entered and that was not rectified later on.  During the course of the week I encountered several ladies rooms that were dirty/smelly/leaky even during slow times.  Also several latches/hinges broken!  Shouldn't the cleaning staff report broken items to the maintenance staff?  Worst thing was the layout of the ship with the Casino in the middle dominating 2 floors and causing horrible cigarette smoke smell throughout that area.  However, despite these small failings it was a great trip.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Small but we paid a great price so ok. Very disappointed with the cleanliness.

Ship Tip

There are many places to eat, new to NCL travelers from smaller ships and from other cruise lines as well as cruising newbies. Check out their hours, prices, fare, etc. and choose what works for you. The dining plan can be a huge value if you plan it right for your preferences.

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