Horrible holland america

Noordam Cruise Review to Transatlantic

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

1 out of 5
Noordam

Sail date: October 01, 2010

Ship: Noordam

Cabin type: Balcony

Traveled as: Couple

Reviewed: 13 years ago

Review summary

Trans-atlantic cruise was a nightmare...unresponsive staff...officers who inspected our room while we were at dinner...

Ship experiences

Food and Dining

1 out of 5
food was adequate...dining staff was lone positive of the trip..attentive..they explained how holland america treats crew and it wasn't a pretty picture

Entertainment

1 out of 5
big band was solid..watching a 70s couple very much in love twirl on the dance floor was priceless

Service and Staff

1 out of 5
dining room staff was fine..others were rude. returned early from dinner one night to find a ship's officer coming out of our room. We startled him. Not sure why he had been inside, perhaps retaliation for our attempt to complain about problems?

Ship Quality

1 out of 5
ship, common areas, were clean.

Cabin / Stateroom

1 out of 5
dirty sheets, towels stored in drawers...toilet that didn't work...otherwise, very pleasant

Pros: disembarking

Cons: 16 days from ....

Recommends Noordam? No.

Was this review helpful? 7

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