Quality fallen through the floor - Prices gone through the roof

Navigator of the Seas Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 49

Overall rating:

1 out of 5
Verified Review
Navigator of the Seas

13 Night Transatlantic Westbound (Southampton To Miami)

Sail date: November 10, 2016

Ship: Navigator of the Seas

Cabin type: Oceanview

Cabin number: 2588

Traveled as: Couple

Reviewed: 4 years ago

Review summary

During the past few months Royal Caribbean have reduced the quality of many items. Cheapest food in the main dining room (soy meatballs on formal night!!). This is the first time ever that lobster tails were not even offered. $27.99 (plus 18% gratuity) for one day internet that didn't work properly. Unable to log on to the internet for only 10 minutes a day just to retrieve emails, 24 hours minimum at ludicrous price. Staff "forgot" to call people for immigration leaving many unable to disembark the ship at Boston.The promenade was like an eastern bazaar every day trying to sell, sell, sell. The whole cruise had the taste of a company in financial trouble especially after a senior guest services manager said, and I quote, on why we had to transport our own luggage to the pier,  "We don't have the finances available". Nightly entertainment was very poor.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
excellent stateroom steward.

Ship tip

DO NOT GO ON IT !!!!

Ports of call

Boston, Massachusetts

1 out of 5

New York, New York

5 out of 5

Port Canaveral, Florida

3 out of 5
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