We were charged additional fees of Gratuities on the ship of $117.70 per person, which was never mentioned in our booking details. We inquired about this fee on the ship and Royal Carribean refused to reverse these fees and told us our travel agent should have mentioned all mandatory fees. This fee was never mentioned by before and after I booked this cruise. The booking details stated full booking charge of only $900.75. This should have included all fees and charges. I do not think this is proper business practice by .
Food and Dining
Service and Staff