Amazing Ship, Fantastic Entertainment.

MSC Virtuosa Cruise Review

DLOWLES

Contributor Level: Purser

169 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 26

Overall rating:

3.9 out of 5

14 Night Western Europe (Southampton Roundtrip)

Sail date: July 29, 2023

Ship: MSC Virtuosa

Cabin type: Inside

Cabin number: 8133

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Fantastic ship, Amazing entertainment. Shame there are too many passengers. Busy all the time. Embarkation a nightmare, Muster drill even worse. Not a good start to a cruise. Kids running riot all over the ship with no control from the parents.

Embarkation

1 out of 5

Definitely needs improvement. Never before have we queued for an hour and a half outside, just to drop off our luggage. Very disappointing. Good job it wasn't raining.

Ship experiences

Food and Dining

3 out of 5

Plenty of food and drink available. Unfortunately the buffet was like a cattle market all the time, and we had trouble with our main restaurant. We asked for a 6pm sitting on a table for 2, we got a 7.45pm sitting on a table for 8.

Onboard Activities

5 out of 5

Great activities for all ages.

Entertainment

5 out of 5

Amazing entertainment.

Service and Staff

3 out of 5

Some staff exceptionally helpful. Others lacked interest.

Ship Quality

5 out of 5

Beautiful ship, very clean.

Cabin / Stateroom

5 out of 5

Very clean. Staff a little too eager to clean the room. Thankfully over time we grew to like our attendant and he got used to our ways.

Ship tip

Be prepared for a very busy and loud experience. Mayhem, bedlam and anarchy don't cover how busy it is. The ship is supposed to cater for 6300 guests. Too many. You have to queue for everything. Wouldn't recommend if you want a little peace.

Thumbs up

Disembarkation

2 out of 5

Needs work. Not enough staff around. Did manage to get off quicker than we got on, so that's a bonus.

5 Comments

Inghamscruising 1 year ago

We traveled on virtuosa on the may half term and said never again during school holidays. Our April cruise was a complete different experience so we was glad we had booked again. But I agree with everything you have said. I think it is just the school holidays.

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Gwbigdog 1 year ago

Thanks for sharing

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shopaholic6 1 year ago

I really wish parents would start parenting their kids and not just assume that everyone enjoys watching them run riot and behaving horribly. It actually puts me off ships where I know there will be a lot of kids - and as for sailing in school holidays - forget it!!

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javawoody 1 year ago

Appreciate the feedback

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cruising2004 1 year ago

Thank you for sharing your cruising experience.

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