Don't waste your time or money cruising on the MSC Sinfonia
MSC Sinfonia Cruise Review to Other (Asia/Africa/Middle East)
3 Night South Africa (Durban Roundtrip)
Sail date: April 08, 2016
Ship: MSC Sinfonia
Cabin type: Inside
Cabin number: 1958
Traveled as: Singles/Friends
Reviewed: 8 years ago
Review summary
1) Crew attitude (apart from waiters) rude, short and couldn't care less.
2) Food, (Was promised it would be amazing) was super average.
3) Prices all in US$. It becomes evident that MSC are going to wring every last cent out of you at any opportunity!
4) Drinking water, not available for free other than on deck 11. A sign on the deck 11 water dispenser saying that you may not fill your own water bottles due to hygiene means that you are forced to pay for clean drinking water by buying it or using mini bar water.
5) Queues. Be prepared to queue for EVERYTHING and I mean EVERYTHING.
6) Entertainment, sub standard and bland. Staff have a no-care attitude, you can see they are just going through the motions.
7) Constant PA announcements mean that you are constantly bombarded by noise. When disembarking from the MSC Sinfonia onto Portuguese island there are disembarkation announcements every 15 minutes for 3-4 hours. Should you decide to stay behind on the ship you have to endure the same message over 16-20 times in the morning. Unbelievable!
8) Be prepared to be charged $1,50 for a Unicef fund raising initiative. Unless you specifically request not to be charged by MSC, they will dock the amount from your bill. Requesting that the charge be removed involves waiting in queues to get to a service consultant at reception. Surely this should be an opt IN service and not an opt OUT service?
Overall, if you are looking for a relaxing and "different" holiday, I suggest you stay far away from MSC Cruises in South Africa. You would be well advised to spend your money elsewhere.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Island Of Mozambique (Portugese Island), Mozambique
10 Comments
Gwbigdog 2 years ago
drsel 6 years ago
epicgoddess 6 years ago
racharld 8 years ago
annielahoud 8 years ago
laytonblue09 8 years ago
All I have t say is, Oh My!
BDRebel 8 years ago
The items you listed are experienced on many mainstream lines, however you have pointed out that MSC has taken it to an extreme. Thanks for your review.
noname111 8 years ago
Thank you for posting your review. It is discouraging to see this about MSC because we talk about trying it out. The auto-donation for Unicef is unacceptable. Nothing against the organization itself, but you should not have to deal with having it removed from your bill when it never should have been added in the first place.
Bubba54 8 years ago
Thanks for the review.
Johngold 8 years ago
Thank You for the outline. I do not normally see reviews from that area and it was good to hear.