wholly disappointing

MSC Seascape Cruise Review to Caribbean - Western

flyinga2

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 10

Overall rating:

4.1 out of 5

Verified Review

7 Night Western Caribbean & Bahamas (Miami Roundtrip)

Sail date: April 20, 2024

Ship: MSC Seascape

Cabin type: Balcony

Cabin number: GUA

Traveled as: Couple

Reviewed: 6 months ago

Review summary

See above comment. MSC hopefully will take these reviews seriously

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Dining rooms were beautiful and classy. The buffet food was awful except for the pizza and bread (rolls) The Butchers cut had limited selection on the package deal. Certain items had a surcharge. My steak was juicy but rubbery with no char. It took 3 tries to get me the correct omelet on at sea brunch days. Food was never hot. Only tepid to cool.

Onboard Activities

3 out of 5

Spa was disorganized. Ship computers were off line at my appointment and guests overlapped. Scalp massage was not as advertised and lasted much less than 15min. Shows were great and highly entertaining.

Entertainment

5 out of 5

see above

Service and Staff

3 out of 5

service was attentive but too many could only speak English not comprehensible.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

superlative

Ship tip

Don't go with heightened expectations. This is a bargain cruise, and you get what you pay for.

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Falmouth, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

5 out of 5

11 Comments

Argent18 6 months ago

Thanks for your review, I’m going on MSC next week for the first time and hoping for a good cruise.

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Gwbigdog 6 months ago

Thanks for sharing

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Deanna71 6 months ago

Sorry you had a bad experience but we cruised in March and had a great time

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CruiselineAdmin 6 months ago

@flyinga2. Thank you for sharing your experience with your cruise. If you would like to share this with MSC, too. Here is contact info: Phone: 877-665-4655 Website: msccruisesusa.com. Email: https://www.msccruisesusa.com/forms/contact-us

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Flcruisepro 6 months ago

MSC is not looking at your review on Ship Mate. You need to do a review on MSCs site for them to read it.

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yvettecruz02 6 months ago

I'm so sorry you had such experience... we sailed in March and had a blast!

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javawoody 6 months ago

Appreciate your comments

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Razor78 6 months ago

I wouldn't give Jamaica and Nassau 5 stars, sorry you didn't have a great experience, I sailed on that ship and had a absolutely blast

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cruising2004 6 months ago

Sorry you were disappointed with your cruise.

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ericbran 6 months ago

So, pretty much the Entertainment on the ship and the ports of call was the only good thing about your cruise or no? I'm just trying to get an understanding because I'm thinking about taking a cruise with MSC.

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HeavySeas 6 months ago

Thanks for sharing

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