Disappointed

Item: MSC Seascape
Rating: 3.3
Author: bethpeterson1

MSC Seascape Cruise Review to Caribbean - Eastern

bethpeterson1

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

3.3 out of 5

Verified Review

Caribbean & Antilles from Miami

Sail date: January 20, 2024

Ship: MSC Seascape

Cabin type: Balcony

Cabin number: 14180

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Just disappointed in the service and lack of food options, also all the up charges

Embarkation

5 out of 5

Was very smooth

Ship experiences

Food and Dining

3 out of 5

Felt there was a lack of food options and only the 1 buffet. Up charge for room service

Onboard Activities

2 out of 5

Main pool was small and crowded and only 1 other adult pool that was cert small

Entertainment

3 out of 5

Did not feel during the day there was anything outside, not even Isla d music by the pool

Service and Staff

2 out of 5

Wait service for drinks was scarce, never felt like anyone was happy with their jobs, no one stands out, room steward made the bed and towels but never took out empty water bottles or glasses

Ship Quality

3 out of 5

Ship was clean, poor design and bathrooms hard to find at timed

Cabin / Stateroom

4 out of 5

Room and balcony were perfect

Ship tip

Lots of up charges. Poor service

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5

Disembarkation

3 out of 5

Efficient but no direction. Hard to ask someone that spoke English

8 Comments

A122223 9 months ago

We were on the MSC Seascape, which departed Miami on January 27th. We just returned. We have sailed with MSC several times before and always enjoyed our trip. This time, we tried the yacht club. It was amazing! The accommodations, the food, and especially the staff were excellent. The only problem is that we are now spoiled and will ALWAYS want to book the yaght club. We booked another trip in the yacht club for next year while still on this cruise. At the sake of repeating myself. IT WAS AMAZING!

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Quest4Wonders 10 months ago

I had a lovely time, I had no complaints other than the elevators, those things do take long but overall my husband & I love MSC & can’t wait to be with them again in April! Sorry you had a bad experience, hope the next one is way better!

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1960cruiser 10 months ago

I'm currently on the Seascape and having a great time. I only went to buffet once, but I was amazed by the selections and quality of the food. Although bars are crowded, service is about average. Just like on any ship, sea day pool deck is over crowded. The ship is beautiful and I personally think if you just look for the bad, you will find it, and then that will be your starting point for a negative review. Just relax and enjoy the cruise and remember, you are sharing that ship with up to 5000 other people.

Thumbs Up 3

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cruising2004 10 months ago

Sorry this cruise was not up to par.

Thumbs Up 1

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Gwbigdog 10 months ago

Thanks for sharing

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karlgrgurich 10 months ago

Sadly a common review

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javawoody 10 months ago

Appreciate the review

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Niavlys 10 months ago

MSC at his best...

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