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Disappointed

MSC Seascape Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 20

Overall rating:

3.3 out of 5
Verified Review
MSC Seascape

Caribbean & Antilles from Miami

Sail date: January 20, 2024

Ship: MSC Seascape

Cabin type: Balcony

Cabin number: 14180

Traveled as: Couple

Reviewed: 7 months ago

Review summary

Just disappointed in the service and lack of food options, also all the up charges

Embarkation

5 out of 5
Was very smooth

Ship experiences

Food and Dining

3 out of 5
Felt there was a lack of food options and only the 1 buffet. Up charge for room service

Onboard Activities

2 out of 5
Main pool was small and crowded and only 1 other adult pool that was cert small

Entertainment

3 out of 5
Did not feel during the day there was anything outside, not even Isla d music by the pool

Service and Staff

2 out of 5
Wait service for drinks was scarce, never felt like anyone was happy with their jobs, no one stands out, room steward made the bed and towels but never took out empty water bottles or glasses

Ship Quality

3 out of 5
Ship was clean, poor design and bathrooms hard to find at timed

Cabin / Stateroom

4 out of 5
Room and balcony were perfect

Ship tip

Lots of up charges. Poor service

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5

Disembarkation

3 out of 5
Efficient but no direction. Hard to ask someone that spoke English
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