I felt like I was an annoyance
MSC Poesia Cruise Review to Caribbean - Western
Ship: MSC Poesia
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
Review SummaryThere is a major language problem for English speaking customers and the crew seemed bothered by questions, often responding quite curtly without answers or helpful information. The staff seemed unmotivated and angry so shipboard activities (that were minimal to begin with) lacked energy and enthusiasm. Other ships have crews that are anxious to be helpful, jovial and astute at enticing customer participation in funful events they hosted while crusing along. Deck chairs were put away at 4 pm and the pools closed by 7pm
Food and Dining
Service and Staff
Cabin / Stateroom
The cabin attendants were "nice' but provided the minimum of service without any "cute" and playful extras as I have experienced on my other cruises; no cute "towel creatures" or chocolate mints on the pillows, or playful interactions.
Pros: Excursions, people we met
Cons: Mediocre food, rude and unaccommodating crew.