Fun experience!!

MSC Orchestra Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 14

Overall rating:

4.9 out of 5
MSC Orchestra

5 Night South Africa (Durban Roundtrip)

Sail date: November 24, 2019

Ship: MSC Orchestra

Cabin type: Balcony

Cabin number: 11254

Traveled as: Singles/Friends

Reviewed: 10 months ago

Review summary

Dear Captain Nicola Gravante and Crew I want to take this opportunity to thank you and your amazing team for a really fantastic relaxing and fun filled holiday. My parents and myself traveled on the 24/11/2019 on a 5 night cruise. Every single crew member went out of their way to attend to our needs and make us as comfortable as possible. MSC was extremely well organised. I stayed in cabin 11254 and my parents in 12192. The rooms was very clean neat and tidy. Housekeeping kept the rooms spotless during our stay. I really appreciate this from the bottom of my heart. My cabin steward was a star!! I heard numerous compliments about the service and food onboard from other guests during their stay. The quality of food was also really good with a wide choice. I want to give a special thanks to the following crew members as they really stood out and excelled with their service delivery!! They are an asset to the MSC family. Thank you Albert and John that looked after us during dinner time. I would also like to thank Eric and his team for the most amazing shows and keeping everyone entertained. Eric is truly the best cruise director I have ever met onboard a ship!! Thank you Mary Ann for trying to help me find and book my next cruise!! I wish there was a way she could assist me with this even after disembarking as she had such friendly and professional approach towards myself and other guests. I still need to book my future trips. I also want to comment on the honesty of your housekeeping staff. I forgot my necklace and diamond pendant in the room when I went out on a shore excursion. When I returned it was safely placed next to the bedside lamp. I really thank the staff member for this and hope that you will be able to see who cleaned my room and highlight my appreciation to them. This has really impressed me tremendously. I would like to make a few suggestions if I may as I do travel a lot and do find that certain things do enhance my holiday experience. I usually only book and stay at 5 Star Hotels and cruise ships. I understand the concept of the Ships MSC send to South Africa currently as it is fun filled and more affordable break away concept. I would really love to become part of the MSC family and cruise with you only!! I want to experience your new ships as they are amazing and offer far more than other cruise lines. Your new ships offer a 6 star holiday with all different experiences onboard. I am planning to book a Aurea and MSC Yacht club suite with the experience on the Seashore and Grandiosa!! I think if MSC does invest and offer this to more upmarket cruisers in South Africa they will make a killing in the South African Market. Our 5 star hotels and cruises are always fully booked. Other Cruise lines like Cunard , NCL , Azamara have seen the gap in the market. I would prefer to support and cruise with MSC and make use of all their experiences and facilities onboard. This will be amazing to explore the Indian Ocean Islands and cruises to Asia from South Africa. I would definitely highly recommend MSC to all my friends and Family and people I meet. Once again Thank You for your hospitality and kindness Really hope to return soon.

Embarkation

5 out of 5
Smooth and without problems

Ship experiences

Food and Dining

5 out of 5
Good selection and drinks good fantastic!!

Onboard Activities

5 out of 5
Shows and entertainment was amazing

Entertainment

5 out of 5
Fantastic!!!!!!

Service and Staff

5 out of 5
The waiters are very attentive.

Ship Quality

5 out of 5
Very well maintained and managed for its age.....

Cabin / Stateroom

5 out of 5
Cabin was kept in a immaculate state!! I had a great cabin steward.

Ship tip

Book a suite or balcony.

Ports of call

Durban, South Africa

5 out of 5
Easy boarding.

Island Of Mozambique (Portugese Island), Mozambique

5 out of 5

POMENE, MOZAMBIQUE

4 out of 5

Disembarkation

5 out of 5

Traveler Photos

Cabin 11254 Smoked Salmon Cabin 11254 Pool deck Boats to island Aft View while cruising Clean beautiful balcony view Breakfast Hot tub in Spa area Spa view
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