A Super Experience

MSC Orchestra Cruise Review

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 49

Overall rating:

4 out of 5
MSC Orchestra

4 Night South Africa (Durban Roundtrip)

Sail date: November 17, 2019

Ship: MSC Orchestra

Cabin type: Balcony

Cabin number: 10142

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The ship itself was lovely, clean and tidy. The pizza is the best I have ever eaten, in fact, I ate it every single day of our trip. The intial embarkation was great as we purchased the easy on board however queuing up to get the pre- purchased drinks packages was a nightmare. It needs to be streamlined per deck...everyone stands in the same line and its really really long! We found the staff at reception very polite and helpful. However the bar service staff on the pool deck took so long to assist people, we waited 30 minutes to get a drink and 20 minutes to an ice-cream. They were not efficient at all and didn't seem to understand what people wanted,either that or they just didn't care. We did enjoy the trip but will rather do a cruise that departs from an European harbor next time.

Embarkation

5 out of 5
Make sure you purchase the easy on board

Ship experiences

Food and Dining

5 out of 5
Best pizza ever!! Food available 24 hours....the buffets were loud and extremely busy

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5
Bar service on deck 13 was extremely poor! Everyone and everything else was fantastic.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabins were kept clean, neat and tidy. Plenty of storage space under the bed. Loved the balcony.

Ship tip

Spend the extra money and purchase the easy on board, it was bliss during embarkation

Ports of call

Durban, South Africa

1 out of 5
Dirty and rather disgusting!

POMENE, MOZAMBIQUE

5 out of 5

Disembarkation

5 out of 5

Traveler Photos

Was this review helpful? 49

4 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

louise0501    5 years ago

Why should you pay for easy embarkation??? Every ship except MSC that I have been are organised. They need to evaluate their procedures big time!!!!! It's not hard to be organised!!

ZeeKha    5 years ago

Thank you for the feedback

cruisereckoning    5 years ago

Nice, glad you enjoyed.