boeing1 Cruise Review on MSC Musica on Aug 05, 2018

MSC Musica Cruise Review

Reviews: 2
Helpful Votes: 22

Overall rating:

1 out of 5
MSC Musica

Sail date: August 05, 2018

Ship: MSC Musica

Reviewed: 6 years ago

Review summary

OMG, where do I start? Musica ship!! Disembarkation was a mess at port of Venice, busy and no clear mention of what deck would board next.When we did board, it was like meat thrown at the lions!! What a circus of a show of staff trying to make to buy packages of drinks, tours and food. It was a absolutely degracefull experience on the musica ship on entering the ship To be hounded like we were and we clearly said, we weren't interested in these extra activities,it was a horrible experience to our start of our cruise.The speakers were so loud with announments, they we couldn't even think straight and thought, what have we booked! A circus show! No show of luggage, still at 7pm, had to go to dinner in my day clothes and most people were in this position as well. Luggage show up at 9.30pm at my room door.That was day 1 !! I could go on and on and tell you in full detail about my 7 day hell experience on this ship but I will keep it short and sweet. Every day, there was a issues with the ship, vibrating, the floor was vibrating so much, it took me the whole week too forget about it. From being chatted up by a staff bar member on day 1 to incompetent staff selling me 2 right feet shoes in the shops, to a security tag being left on my bag purchase to being burnt by hot steam from breakfast bairnmarie, to be given meal at dinner, that was not edible at all on day 2.Many staff were incompetent, apart from my first room lady steward and reception staff were amazing to me. Smoke was coming into my room, deck 11, from deck 13,where guests could smoke and I was moved to another room. Everyday was a issues on this ship, that is so old now, that it needs to be replaced. Some staff took cakes from my room on day 6,left balcony door opened on my return morning out. I had enough by this stage with management and it was a worst experience on a ship, I've ever encountered and thank god fantasia ship, that followed after was a great experience. I don't reccommmad musica ship to anyone, what a waste of money and leaving me with a experience that will take me a long time to get over. ELISA . Australia.
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1 Comment

gohunter    6 years ago

Well, we LOVED the Musica. If you don't like this, then God help you if you ever go on Holland America's Zaandam. It's their way or the highway! All bars closed at 11:30pm, suicide music being played in all the lounges results in everyone going to bed after dinner! To sum it up, a classical duo in one, an awful jazz band in another and a bar piano player in the third. Nothing to dance to. At least MSC ships are lively with good entertainment!