Sadly can’t recommend

Item: MSC Meraviglia
Rating: 2.2
Author: quinnlefeber

MSC Meraviglia Cruise Review

quinnlefeber

Contributor Level: Second Mate

43 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 13

Helpful Votes: 85

Overall rating:

2.2 out of 5

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: March 03, 2022

Ship: MSC Meraviglia

Cabin type: Suite

Cabin number: 13004

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Had a blast minus bad food and charges that shouldn’t have been charged

Embarkation

1 out of 5

Paid for priority boarding and didn’t receive. The regular line went fast though. Annoying you have to take another Covid test even being vaccinated

Ship experiences

Food and Dining

1 out of 5

Buffet good way better than dining room or premium restaurants. Never ate so many meals in buffet before because of this. Pizza was great

Onboard Activities

1 out of 5

Solarium was vacant Witt no chairs. Some pools closed. Ghost town. Only 925 passengers in a 5 thousand passenger ship.

Entertainment

5 out of 5

Shows were good with great performers. Musicians all were great

Service and Staff

1 out of 5

Wait staff and drink people were great. Low rating for guest services. I was charged daily for drinks even though I had drink package. Had to go daily to have removed. Same thing happened last time I cruised with MSC. Annoying when on vacation. Had to show them their own drink package literature to have grey good beverages removed and coffee drinks covered in package. Also double charged for their steakhouse. Had to go daily to have removed. Guest services never once apologized. Terrible service

Ship Quality

5 out of 5

Ship is well kept and clean. It’s a shame they still have same computer issues as they had a year ago with double charging and charging for drinks with drink package Room bathroom had mold though which stunk badly.

Cabin / Stateroom

2 out of 5

Awesome room suite but bathroom shower had mold and aggravated our sinuses. Smelled terrible when you showered. Also jacuzzi was cold majority of time. All guest services would do was refer me to room steward who I never saw

Ship tip

Book another cruise line. Beautiful ship and great wait and drink staff but their food outside of buffet is gross. Plus they have computer issues that cause charges you shouldn’t receive. Cruised twice in a year period had same issues. Guest services said theist have system issues and don’t do anything about it. Both MSC cruises I’ve had to go daily to have charges removed. Shouldn’t have to spend time daily with them while on vacation. It’s a shame as their boats are great but they are not doing anything to address their computer issues. Both cruises multiple passengers are in line reporting same thing.

Thumbs up

7 Comments

Other reviews of this sailing

Don't waste your money

Nice cruise, weird foods

Spectacular, enjoyable and memorable