Terrible experience

MSC Divina Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall rating:

1 out of 5
Verified Review
MSC Divina

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: June 05, 2022

Ship: MSC Divina

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Drove 15 hours with my 10 year old daughter and they would not let us on the ship. I called MSC 5 days before my cruise to make sure I had the covid protocol correct and had everything I needed for my cruise . They informed me my 10 year old only needed a rapid covid test. We get there and they said she has to have a pcr and it’s $175 for her to take it. I also did not know I needed my birth certificate for myself. I had gotten my 10 year olds birth certificate and brought it. They wouldn’t let us board, my daughter was balling crying. Neither cruise.com or MSC will give me my $750 back or book me on another cruise. I took my vacation from work and saved money for this trip, for nothing. I should of just stayed home and burned $750 in the fireplace.

Embarkation

1 out of 5
Drove 15 hours with my 10 year old daughter and MSC wouldn’t let us oboard

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

I would not sail MSC and would not recommend anyone to MSC

Ports of call

Port Canaveral, Florida

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 9

1 Comment

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

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