Would Visit Greenland Again in a Heartbeat - NOT with Hurtigruten

MS Fridtjof Nansen Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

4.2 out of 5
Verified Review
MS Fridtjof Nansen

15 Night Disko Bay - The Heart Of Greenland (Reykjavik Roundtrip)

Sail date: July 09, 2024

Ship: MS Fridtjof Nansen

Cabin type: Balcony

Cabin number: 808

Traveled as: Couple

Reviewed: 2 months ago

Review summary

Greenland is one of those edge-of-the-world places that rank high on bucket lists. Unlike Antarctica, which has become overrun with "small ships" disgorging thousands of tourists during their summer season, Greenland still retains its air of remoteness, and a primary reason for that is that very few expedition ships sail to more than one (or two) places in Greenland. Hurtigruten, along with Silversea and Seabourn (the latter luxury liners only make one or two stops in Greenland), are the only ships that come to mind as running a Greenland itinerary. Unfortunately, Hurtigruten Expeditions leaves a lot to be desired particularly in terms of strategic planning of the itinerary. Given Hurtigruten's history and specialty as an Arctic ship line, we found it very surprising and disappointing that alternate plans had not been made in the event that weather - such as ice, something absolutely to be expected in this itinerary - would prevent us from making scheduled stops. This resulted in us spending almost 6 days at sea, when the original itinerary called for only 4 days at sea, in the crossing from and back to Reykjavik. For a 16 day cruise, that is a considerable number of days at sea, and, more importantly, the missing out of at least 2 scheduled stops because head office and/or the expedition team along with the Captain, failed to properly make alternate arrangements for replacement stops long before the sailing even took place. As an example, we were on the second of four scheduled sailings to Greenland. The first sailing (which departed 16 days prior to our scheduled departure) also failed to stop at the first 2 scheduled ports, and the last 2, because of ice. The second sailing, which we were aboard, same story. One of the expedition team members, whom I befriended, also informed me that for the third sailing, those 4 scheduled ports were once again skipped. I don't know about the final sailing but I sure hope that head office, the Captain and the expedition team by now have figured out how to have a Plan B, and a Plan C in place for passengers who paid a fair amount of money to experience Greenland, and not just the Crossing of the Denmark Strait.

Embarkation

2 out of 5
Friendly expedition staff ready to check you in; no information whatsoever on where/when to obtain complimentary jackets

Ship experiences

Food and Dining

5 out of 5
Under the guidance of Rogelio, all the main dining rooms and Expedition bar were flawlessly run; the food variety and quality was consistently above-par.

Onboard Activities

3 out of 5
Lectures/Presentations appeared to be scheduled at hours when passengers were either at onshore, returning from shore, or at dinner. Odd.

Entertainment

Not offered

Children's Programs

Not offered

Service and Staff

5 out of 5
As it relates to non Expedition and management, the staff and the service they provided was top notch in professionalism, efficiency and friendliness.

Ship Quality

5 out of 5
Brand new (2021) ship; thoughtfully designed layout in terms of open spaces and maximizing of floor-to-ceiling windows to better take in the spectacular views; overall ship appeared larger than it was, which is a plus in my book.

Cabin / Stateroom

3 out of 5
Pure Scandinavian design was a huge bonus in terms of distracting from the relatively small size of the cabin. Bathroom sink size was difficult to work with (many splashes on the floor when washing your face), as was the shower size. The closet and drawer space, on the other hand, was large enough to accommodate a 2+ week trip. The cabin was kept immaculate by the room steward and that was greatly appreciated.

Ship tip

Be proactive about approaching management if you encounter any challenges at the outset.

Ports of call

Reykjavik, Iceland

5 out of 5

CROSS DENMARK STRAIT Did not visit port

Not a port

Qaqortoq, Greenland Did not visit port

Did not visit due to the ice pack preventing stop.

KVANEFJORD, GREENLAND Did not visit port

Did not visit due to the ice pack preventing stop.

Maniitsoq, Greenland

2 out of 5
Not a good impression as a first stop in Greenland. Run down; visibly addicted/drunk locals in the middle of the day. Also, poorly trained local guide who imparted almost nothing of value.

Ilulissat, Greenland

5 out of 5
Absolutely must do the optional tour to take a small boat amidst the Illulissat Icefjord - a UNESCO World Heritage Site for a very good reason!

VAIGAT SOUND, GREENLAND Did not visit port

Not a port

CRUISE KANGERLUSSUATSIAQ FJORD (EVIGHEDSFJORDEN), GREENLAND

5 out of 5

Nuuk, Greenland

4 out of 5
Fascinating to visit the capital of Greenland and realize how much of a modern city it is, particularly when compared to the last stop on this tour - Ivittuut, Greenland, which takes you back in time...

IVITTUUT, GREENLAND

5 out of 5
The most memorable visit for illustrating how the smaller places in Greenland have continued to exist...

Cruise Prins Christian Sund, Greenland Did not visit port

Was unable to visit due to the ice pack.

Disembarkation

4 out of 5
Not sure what there is to add other than it was not crowded.
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