OK Cruise, but disappointed

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Review summary

We have been looking forward to this cruise for a year and a half. The experience was ok Very disappointed. We were also very disappointed with the Diamond Club new rules. We dedicated ourselves to Royal Caribbean because of theDiamond Club but now limited to 4 drinks. What happened to Happy Hour - free drinks and mingle with fellow Diamond members? If you want a coke or water it is charged against you as one of the 4 drinks. What gives? Our room had a number of problems which we reported on a daily basis. We received no credits for the inconvenience. Our phone didn’t work properly. We couldn’t send or receive messages. Couldn’t call operator. We kept hearing loud banging noise hitting our room walls. Our toilet had rising water constantly filling about to overflow. It made us nervous. The towels were very thin and worn out, as were the wash cloths. The curtains had cracks in them, need to be replaced. Change rules to 6 people in elevators as most passengers are couples. Quit checking cards in and out of windjammer and then letting people go unchecked into casino. Having sailed 3 carnival cruise this year, I can tell you we never had more than 4 people in elevator because they offer more places to eat and also has more convenient elevator locations. Overall it was just an ok cruise, but I’ve will be booking Carnival in the future.

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