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Not what we expected

Insignia Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 53

Overall rating:

3.3 out of 5
Verified Review
Insignia

14 Night North Atlantic Reverie (New York To Reykjavik)

Sail date: July 12, 2024

Ship: Insignia

Cabin type: Balcony

Cabin number: 8024

Traveled as: Couple

Reviewed: 4 months ago

Review summary

Will not return to this cruise line due to poor food. Lack of choices of chardonay, even though we purchased the upgraded beverage package they would not permit us to take a bottle of wine to the room. Plus wi-fi does not work and they don't seem to want to fix it.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
Bars, bartenders were very good however the food was poor. To think Giada and other chefs are on their advisory board was a big letdown. Over half of the passengers we spoke with were in agreement and many said that since Norwegian purchased Oceania the food has gone way downhill. Eggs benedict had hardboiled eggs on them. Milk was bad. Lobster bisque with no lobster whatsoever - more like tomato soup. Crab cakes should not be fishy smelling/tasting

Onboard Activities

3 out of 5
Not many offered

Entertainment

3 out of 5

Service and Staff

4 out of 5
Staff was generally really good however room service staff missed a few appointments, etc.

Ship Quality

5 out of 5
Condition very good

Cabin / Stateroom

3 out of 5
tight accomodations. Shower very small. Cindy did a really nice job keeping it clean. Many other Concierge rooms on either side of our cabin were much larger.

Ship tip

Don't have high expectations. Seafood mostly frozen. WIFI DID NOT WORK

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Ports of call

Cruise Cape Cod Canal

3 out of 5

Boston, Massachusetts

4 out of 5

Bar Harbor, Maine

4 out of 5

Halifax, Nova Scotia

4 out of 5

Sydney, Nova Scotia

4 out of 5

Corner Brook, Newfoundland

4 out of 5

Nuuk, Greenland

3 out of 5

Reykjavik, Iceland

5 out of 5

Disembarkation

1 out of 5
Was told to be out of room by 8 am yet they did not let us off until almost 10
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6 Comments

mmmmmmmark     4 months ago

If you want good wine bring your own and skip the beverage package. Have a glass with room service.
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Gwbigdog     4 months ago

Oops sorry thanks
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cruising2004     4 months ago

Sorry you were disappointed with your cruise.
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javawoody     4 months ago

Appreciate the review
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HeavySeas     4 months ago

Thanks for sharing your cruise experience
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BarbSeymour     4 months ago

Things may not always be 109percent perfect but we choose whether to allow it to ruin our cruise . Sounds like you had a good time despite the hiccups.
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