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Great experience on Granduer of the Sea, Excellent customer service by staff

Grandeur of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 14

Overall rating:

4.8 out of 5
Verified Review
Grandeur of the Seas

5 Night Western Caribbean (Miami Roundtrip)

Sail date: March 05, 2023

Ship: Grandeur of the Seas

Cabin number: 7106

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall great experience, great service by the entire crew. Always smiling and asking how they can help you. got to know many of the crew on a first name basis and they made a point of always calling you by name.

Embarkation

5 out of 5
efficient loading, orientation of ship was easy

Ship experiences

Food and Dining

5 out of 5
our wait staff felt like family, head waiter was so friendly and attuned to making dining a great experience

Onboard Activities

4 out of 5
lots of opportunities to stay busy and interact with other passengers

Entertainment

5 out of 5

Children's Programs

no children on trip

Service and Staff

5 out of 5
Our housekeeper was so friendly, we were on a first name basis from the time we entered the ship. Same with our waitstaff. All felt like long term friends by end of trip. Cannot say enough good things about the entire crew making this a great experience.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
our cabin was nice size, comfortable, and always clean.

Ship tip

only negative was the wifi wasn't great, don't count on good communications outside of shipmates.

Thumbs up

Ports of call

Miami, Florida

4 out of 5
nice visit to Miami.
Thumbs Up

Disembarkation

5 out of 5
I was amazed at how efficient they unloaded the boat. We were off the ship and reunited with our checked baggage in less than 2 hours.
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4 Comments

javawoody    1 year ago

Thanks for sharing
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AuntPinkie    1 year ago

Appreciate your feedback. Glad you thoroughly enjoyed your cruise.
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Gwbigdog    1 year ago

Thanks for sharing
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CruzeFan    1 year ago

Glad you enjoyed it. Wi-Fi is not good on any ship until they upgrade to Starlink.
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