Overall, Wonderful as always

Grandeur of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 9
Helpful Votes: 236

Overall rating:

4 out of 5
Grandeur of the Seas

12 Night Southern Caribbean (Baltimore Roundtrip)

Sail date: March 06, 2017

Ship: Grandeur of the Seas

Cabin type: Balcony

Cabin number: 7050

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We always have a great time on the Grandeur. The staff is wonderful! Good entertainment, good food, smaller ship. The bad this time? cabin was not very clean, stateroom attendant was not the best ( never had a problem before), heat and a/c never worked right, door on the balcony locked me out, sewer smell a few times in the bathroom. ( had a maintenance person EVERY day out of 12), no mini fridge for meds as stated in the online special needs form. The good - every single issue was addressed promptly! Guest service staff is wonderful!!! Every person from guest services, to maintenance, to food service were top notch! THANK YOU!!  My issues mostly stemmed from the fact that it is going in dry dock about 3 weeks after our cruise. She needs some love :)

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5
All but our stateroom ( balcony)

Cabin / Stateroom

3 out of 5
See above :) Needs lots of love - cleaning, heat and air, balcony door , etc

Ship tip

Don't forget your magnetic hooks!! The whole cabin on cruise ships is metal!

Was this review helpful? 18

7 Comments

denisebrat    7 years ago

going in may hope it's resolved by then

cruiserdh    7 years ago

What deck? & stateroom # did you stay in while cruising?

jilesgulf    7 years ago

She'll be in dry dock before then. We'll be on her in Sept. This will be our third time on her & she is our favorite ship. Her crew is awesome! They treat u like royalty!👏

nadara    7 years ago

I'll be on there June 1. Hope it's all fixed!

katj    7 years ago

Thank you for your review. I sailed her last year and had a great experience. I'll be on her again in October so hopefully all issues will be resolved. I like sailing out of Baltimore, and I like having the option of returning to the more traditonal and intimate smaller vessels.

lyndasue    7 years ago

we were on this ship April 2016. all these problems were occuring then..... We got a discount for our next RCI Cruise. Should have been given our total cost back. Never go on The Grandeur of the Seas again!! The sewer issues are a health issue: Unsanitary conditions!

DottieDee    7 years ago

Isn't that ship sailing for the last time this year with Royal Caribbean, sorry that you had issues with the room and the food!!

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