After 4 cruises, this was the worst!

I chose this cruise for my 60th Birthday present. We traveled with 5 other people and thank goodness we had them along to help lighten the mood of a not so great time! I am shocked at Royal Caribbean that they would run this cruise and ruin their great name. The food on the Grandeur was awful! I cruised with RC before and that was one thing I could be sure of on their ships.....good food! Everything was bland, all tasted the same and the food came to our table either cold or luke warm. The buffet was open all day, which would have been nice if the food was good. We ate at a little cafe behind the pool everyday, we knew we could get a decent sandwich there. My question is this......now that the cruise lines have the specialty restaurants that you pay extra for, are we going to get just OK food in the dining room so we have no choice but to pay extra? Our shrimp was so bad at dinner in the dining room, but when we chose to dine at Chops one night, the shrimp was not only huge, but cooked perfectly.

The shows on the Grandeur were not good at all. The pool was loaded with so many children and the adult pool was so small that we never got to swim. The kids were in the adult hot tub every single day and evening and when we complained, nothing was done! My sister who sailed with us and this was her first cruise had heard me talk about RC for so long, how great their food was, what fun we had at shows and activities. Instead she saw nothing exciting at the shows, rediculous ring toss games on deck along with loud and obnoxious ZUMBA! and she was disappointed every night at dinner in the dining room! I feel sad that a special birthday turned out to be the biggest disappointment. I would never recommend this cruise to anyone!