Overpriced, No Luxury Trip

Grandeur of the Seas Cruise Review to Caribbean

Experience: 2-3 cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

1 out of 5
Sail Date: April 01, 2010
Ship: Grandeur of the Seas
Cabin Type: Suite
Traveled As: Family (young children)
Reviewed: 8 years ago

the ship needs to retire. it is outdated and gross. there is no sense of the ship 'maintenance'. as we were getting off the next vacationers were getting on within an hour (no wonder the Bthrm and closets had 'reminents'. we were charged for soda, water and upgraded meals for dinner menu. there is a 'ben and jerrys' on the boat for a price. the pool was so small for the 2000+ people. it looked like sardines in a can...never went near the pool. the lounge chairs were hard to get. learned to wait until 1 o'clock (after people got fried and/or left for lunch). the same cd was played at the pool over and over. rooms were gross and small. i guess the 'small' should be expected but we did pay for a great upgrade...deck was sizable...but the plexiglass rail was filthy...rust stains typical site on deck and off the ship as you look at it. pull out sofa was so uncomfortable...i slept very little on the 5 nite vacation. the sheets and blankets were gross...the fitted sheet to the bottom of the sofa mattress kept coming off during my nites 'sleep', so i was confronted with this gross stained mattress. didn't bring a blowdrier...used the rooms...it was 'like' 25 years old with dust and cracks/ i had to keep hitting 'recharge' to get it going again (finally asked rm service to bring a replacement on the last day because it 'died...never did receive it). no iron/board, no laundry room to iron...yesss, of course, a charge is applied for someone else to iron my clothes (did not use...stopped caring what i looked like within 3 hours of being on the ship). the excursions were a production...around 2.5 hours to get on/off ship to excursions...which were highly priced. to save money i took my son to the beach in grand cayman...did not pay for lunch. was at the rocky beach for 3 hours for $60. the sand was hard and shoes needed to be worn in the water. they could have picked a better beach....my husband and other son went to 'swim with stingrays'...the cost $85 pp...they enjoyed it...i still can't get over the additional costs on this cruise. as we returned from one excursion we saw 'carnival' inspiration and 'freedom'....looked like gorgeous ships, both had huge water slides...one had an enormous screen t.v. by the poolside that we could clearly see from being on board our boat. i walk away feeling entirley ripped off. going to 'atlantis' in the bahamas would have been cheaper (checked the numbers) and a clean,updated luxury vacation would have been had. not so sure i will ever cruise again, if so i would look far more into the age of the boat and its immenities...as i said, this ship needs to retire.

Food and Dining

3 out of 5
food was average. the buffet was good. i love salmon, any time ordered or taken from buffet it was hard, dry and plain over cooked.


5 out of 5

Service and Staff

5 out of 5
our dinner staff was phenomenal...they were the best part of the trip. they were the only thing that made me feel as though i was on vacation, and they gave you the sense of true class and attention...our waitress Marina was outstanding. so friendly, kind and outrageously willing to go above and beyond. she cut our kids food (if needed). bartenders were also outstanding! i feel sorry for these people...they could do much better for themselves on a newer ship....not only in the way of tips but also for their own living conditions.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
small, gross,no room to change or get up without disturbing the other 3 people in the room. when the pull out couch was open there was no access to the deck for half the room (drawers). stains on curtains, the curtains to our deck were actually falling off and a hassle to open to have sun lite or go outside. the shower curtain was pukish...it had mold mildew and rust stains.i

Pros: The staff on the Grandeur of the Seas was excellent! Actually encouraged any that i was able to develop a relationship with to get off that boat and get on a better/newer boat

Cons: Pool...Not heated, entirely too small, no lounge chairs available, same music over and over. rooms... gross, old/dirty/filthy sheets, curtains, rugs, shower curtains. tiles broken in Bthrm...pull out bed awful! excursions wayyyyy overpriced. $35 pp to go to a rocky, coral filled beach for 3 hrs

Recommends Grandeur of the Seas? No.

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