The Spa was unbeleavable bad

Grand Princess Cruise Review to Coastal - West Coast


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
3 Night Pacific Coastal Northbound (Los Angeles To Vancouver)
Sail Date: March 19, 2015
Ship: Grand Princess
Cabin Type: Suite
Cabin Number: d 727
Traveled As: Couple
Reviewed: 2 years ago

The ship is a bit dated but  the junior suite and large balcony  was awesome!!!! all the staff was awesome except in the spa The Spa staff was unbelievable bad, not just poor, not just condescending, but "yea, you didn't get what you paid for... whatever... Ill have the manager call you. Yea, no manager call, no manager available, no return call and a reel feel that It was a bother for them for my wife and I to give them over $250 dollars and what? you dirty American didn't get what you think you paid for? stop calling us.

Food and Dining

5 out of 5
awsome food and the serers were all awsome

Onboard Activities

5 out of 5

Entertainment

5 out of 5
excelent !!!

Service and Staff

5 out of 5
fantasticd

Ship Quality

5 out of 5
dated but very clean

Cabin / Stateroom

5 out of 5
awsome stateroom, and great service

Ship Tip

The staf was great, spent a lot of time in the casino and all the dealers and servers in the casino were amazingly friendly. The best we have seen. too bad the Spa staff were so bad that over shadowed our whole experience. Stay away from the Spa and you will have great time.

5 out of 5
Great staff that helps you get aboard quick
5 out of 5
The terminal is in the middle of Vancovers fun downtown
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