The Spa was unbeleavable bad
Grand Princess Cruise Review to Coastal - West Coast
3 Night Pacific Coastal Northbound (Los Angeles To Vancouver)
Sail date: March 19, 2015
Ship: Grand Princess
Cabin type: Suite
Cabin number: d 727
Traveled as: Couple
Reviewed: 9 years ago
Review summary
The ship is a bit dated but the junior suite and large balcony was awesome!!!! all the staff was awesome except in the spa The Spa staff was unbelievable bad, not just poor, not just condescending, but "yea, you didn't get what you paid for... whatever... Ill have the manager call you. Yea, no manager call, no manager available, no return call and a reel feel that It was a bother for them for my wife and I to give them over $250 dollars and what? you dirty American didn't get what you think you paid for? stop calling us.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
The staf was great, spent a lot of time in the casino and all the dealers and servers in the casino were amazingly friendly. The best we have seen. too bad the Spa staff were so bad that over shadowed our whole experience. Stay away from the Spa and you will have great time.
Ports of call
San Pedro (Los Angeles), California