Amazing Race disembarking for an emergency

Golden Princess Cruise Review to South Pacific - Australia

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 27

Overall rating:

5 out of 5
Golden Princess

13 Night New Zealand (Melbourne Roundtrip)

Sail date: February 12, 2019

Ship: Golden Princess

Cabin type: Balcony

Cabin number: C753

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Once we got word that my mother had been taken to the emergency department, the Princess staff was extremely helpful. They expedited our embarkation onto the ship so that we could take care of our phone communication while on the ship. Having to advocate for my mother over the phone in the lines wouldn't have been pretty! They were so kind. We were praying that she just had a UTI. In the end my mother had a brain bleed and was on her way to having a craniotomy performed. We had to leave our beautiful room and miss three days of rest at sea (sigh). This trip was planned many years ago, but off the ship we went. The ship was performing the Muster drill when we flew off the ship with suitcases in tow. The look of confusion on everyone's face was difficult to bear as tears streamed down my face. The next six months were followed with a severe brain infection, another surgery due to the infection, antibiotics, continuous seizures, maximum doses of anti-seizure medications, forced discharge from the hospital, uncaring doctors and so on. The way are elderly are treated in America is nauseating! There is no value placed on their lives and I cannot believe what is allowed! My mother has continued to slowly improve and we are hopeful she will start walking within the year. We have caretakers for her 24 hours a day. I am sorry for the rambling. I am thankful for Princess. My only advise would be to get insurance on every trip you book. We had the Princess Protection plan and received $2200.00 when we pain $2700.00. There are cheaper plans that cover way more items (look up: trip insurance dot com). I hope I can get over my PTSD from that trip and take another trip. I will try to stay closer to home next time. Safe travels and hopefully we will see you on the high seas!

Embarkation

5 out of 5
very smooth

Ship experiences

Food and Dining

5 out of 5
Ate one time in the buffet before muster drill. Was nice

Onboard Activities

5 out of 5

Service and Staff

5 out of 5
We left a picture in the room and they were kind enough to allow us to retrieve it.

Ship Quality

5 out of 5
The room was going to be wonderful.

Cabin / Stateroom

5 out of 5
It was a beautiful AFT balcony!

Ports of call

Melbourne, Australia

5 out of 5
Spent a week here in Melbourne using Air BNB's. We visited the SKY DECK (what a view!!!) Went on a local tour to orient ourselves to the city. Went on a three day GRAMPION TOUR (this was so awesome, and rugged) We saw kangaroos, koalas, 12 apostles, helicopter ride for an aerial view, camped outdoors, hiked waterfalls. Went to see the penguins on Phillips Island (a must do) Lastly we went to the Parliament house and received a tour. (Did you know that Australians are fined if they do not vote?)

Disembarkation

5 out of 5
Disembarkation was expedited due to a family emergency.
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