Cape Horn Cruise

Golden Princess Cruise Review to South America

Dave789

Contributor Level: Third Mate

Cruises: 7+ cruises

Review: 1

Helpful Votes: 36

Overall rating:

3 out of 5

14 Night Cape Horn & Strait Of Magellen (Santiago To Buenos Aires)

Sail date: January 17, 2015

Ship: Golden Princess

Cabin type: Balcony

Cabin number: D332

Traveled as: Singles/Friends

Reviewed: 9 years ago

Review summary

This cruise has a nice itinerary, the food and culinary staff were above average in their professionalism, as were the room stewards. The excursions were good, and the whether was exceptional nice.

Too bad the extrusion desk and customer service personnel did not feel the need to be more customer oriented. Because of their apathetic attitudes we will look at alternative cruise lines in the future before deciding to travel with Princess Cruise lines again.

Ship experiences

Food and Dining

5 out of 5

Above average food and plenty of friendly staff

Entertainment

3 out of 5

Should have been better

Service and Staff

1 out of 5

excurison staff screwed up our last excurison. TWICE! Customer service biggest job was to get rid of you as fast as possible without doing anything to help.

Ship Quality

3 out of 5

This ship probably about due to be reoutfitted, but is still clean

Cabin / Stateroom

3 out of 5

Ship tip

Always eat in the dining room whenever possible.

Thumbs up

Ports of call

Valparaiso (Santiago), Chile

3 out of 5

Boarding went much better than i thought it would.

Thumbs Up 1

Buenos Aires, Argentina

3 out of 5

disembarking was one of the most effecient I have experienced.

Thumbs Up 0

1 Comment

glomarrone 9 years ago

It is too bad that you didn't get good customer service on your cruise. Cruising is a very service oriented industry. Hopefully your next cruise will be a better one for you. Gloria

Thumbs Up 0

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