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Less than great

Explorer of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.5 out of 5
Verified Review
Explorer of the Seas

5 Night Western Caribbean (Miami Roundtrip)

Sail date: March 31, 2024

Ship: Explorer of the Seas

Cabin type: Balcony

Cabin number: 9226

Traveled as: Family (young children)

Reviewed: 1 month ago

Review summary

The port staff in Miami were not compassionate to my situation of traveling with minor children. I tried to explain that I took these same kids aboard Carnival last year and all I needed was their birth certificates, so I assumed that's all I would need for RC. Instead, I was told, this is Royal Caribbean's rules and it is on the website. I didn't book with RC and had no reason to view the website, when I was basing it on my past cruise experience. It was a terrible way to start the vacation.

Embarkation

3 out of 5
No one made me aware that when traveling with minors that are not my biological children, a parental consent is needed.

Ship experiences

Food and Dining

4 out of 5
Great selection of food options

Onboard Activities

3 out of 5
My 7 year old grandchild was refused on the waterslide. She was told that she could go with an adult, only to find out that she was just barely tall enough instead.

Entertainment

5 out of 5
Ice skate show was excellent.

Children's Programs

4 out of 5
She enjoyed the kid's club, when we could get her in. The number of guest were limited and twice she was turned away.

Service and Staff

4 out of 5

Ship Quality

4 out of 5
The ship is older and needs a face-lift. Fresh paint and rust addressed.

Cabin / Stateroom

4 out of 5
I would not use spacious as a descriptive word. The chiller/cooler is not adequate for keeping beverages chilled.

Ports of call

Miami, Florida

3 out of 5
Traffic was horrible
Thumbs Up

Falmouth, Jamaica

4 out of 5
I enjoyed the visit
Thumbs Up

George Town, Grand Cayman

1 out of 5
Did not enjoy Grand Cayman as a diversion port from Haiti. There was no comparison of the experience.
Thumbs Up

Disembarkation

4 out of 5
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